Having trouble?

For technical assistance or to buy tickets, please call 312-939-2438.

To buy a membership or make a donation, please call 312-692-3284.

Becoming a member or renewing your membership?

To become a member, please proceed to create an account. Our members have online accounts to access special member perks, including advanced Aquatic Show tickets.

To renew your membership, please log into your online account. If you are having trouble, please use the “Forgot Password” link with your email address to see if it’s in the system. If you find an error, please call the member hotline at 312.692.3284 for assistance.

Account Setup Tips

1. Make sure you are using the primary email address on your account.

2. Don't know your primary email address? Try the "forgot password" link with your email to see if it's in the system!

3. If you are having trouble setting up your account or have account-related questions, please fill out this form.

See more tips here!