ABOUT SHEDD
Mission & Values
History
Oceanarium Renovation
Leadership
Architecture Styles at Shedd
Shedd's Annual Report
Working at Shedd
News
EDUCATION
JOIN OR CONTRIBUTE
CONSERVATION PLAN A PRIVATE EVENT
 
Frequently Asked Questions

Find an answer to every question and question for every answer

What is the best time to arrive at Shedd?
Arrive early — Shedd is a popular place, and it can get crowded, especially on weekends, in the summer and on holidays. Sunday mornings, when the aquarium is least crowded, are a great time for family visits.

Do exhibits ever sell out?
Yes, some exhibits may sell out early in the day during busy seasons (especially on weekends, in the summer and on holidays). Purchase tickets in advance to make sure you get in and to avoid waiting in line. 

Should I try to see everything in one day?
There is a lot to see here! Instead of trying to cram everything into one day, consider getting a membership so that you can come back often.

How long should I plan for my visit?
The average visit takes 2½ hours.

When are discount days?
On discount days, general admission is free, and admission to both the Oceanarium and Wild Reef is available for an additional fee. The discount day schedule for 2008 is:
January discount week (Jan. 12-18)
January, Mondays and Tuesdays (Jan. 21, 22, 28, 29)
February, Mondays and Tuesdays (Feb. 4, 5, 11, 12, 25, 26)
February discount week (Feb. 18-22)
June discount week (June 15-20)
September, Mondays and Tuesdays (Sept. 15, 16, 22, 23, 29, 30)
October discount week (Oct. 6-9)
October, Mondays and Tuesdays (Oct. 13, 14, 20, 21, 27, 28)
November, Mondays and Tuesdays (Nov. 3, 4, 10, 11, 17, 18, 24, 25)

Do you have lockers?
The aquarium provides coin-operated lockers for guests to store coats and other items when visiting. We cannot be responsible for packages or luggage that will not fit in one of our lockers.

Can I take pictures?
Yes, but for the animals’ safety and comfort, please turn off your flash everywhere except in the Oceanarium and restaurant areas. No tripods are allowed.

Are seats reserved for the dolphin presentation?
No, so arrive at the Oceanarium amphitheater about 15 minutes early for the best choice of seats. The amphitheater fills quickly on weekends and holidays and in the summer. For a different perspective, watch the presentation from the underwater viewing gallery.

What should I do to avoid getting separated from my group?
Before you start exploring, designate a meeting place (such as the information desk in the foyer) and a time in case your group gets separated. There is no paging system in the building.

Is there handicapped parking?
The North Garage at Soldier Field and the two nearby lots offer reserved handicapped parking. You’ll also find handicapped-designated street parking on the west end of eastbound Solidarity Drive.

Can I rent a wheelchair?
Wheelchairs are available for free checkout on a first-come, first-served basis with appropriate identification and a credit card for deposit. Ask at the information desk.

Can I rent a stroller?
No stroller rental is available.

Where can I eat while visiting Shedd?
Yes. Go to Dining at Shedd.

Can I bring a bag lunch?
Yes, and you’ll find tables and chairs in the vending area.

Is there a nursing area?
Yes, we have a small designated nursing area on the lower level of the aquarium.

Can you answer a question about my aquatic pet?
We can’t take individual inquiries, but we can suggest resources to help you find an answer.

I’d like to work/volunteer/intern at Shedd — where do I start?
Visit our Working at Shedd page for career and volunteer opportunities at Shedd.

Can I have my wedding reception (or other special event) at Shedd?
Yes. Visit our Plan an Event page. 

 

 
DID YOU KNOW?
Seahorses are fish. They have fins and gills, but they’re covered with bony plates instead of scales.

© 2008 John G. Shedd Aquarium - Chicago, IL   Home   Contact Us   Site Map   Help   FAQ   Jobs and Volunteering   Terms of Use