FAQs

How much does it cost to visit Shedd Aquarium? Are there discount days?

The cost of your visit depends on what exhibits you wish to see. Take a look at our ticket prices and available discounts

Is there something special to see or do on the day of my visit?

Explore our plan a visit section for daily programs and special events or activities. Daily event schedules are also posted in the aquarium's foyer when you arrive, and follow our blog to see what's new at Shedd!

What's the best time to arrive at Shedd?

Arrive early (we open at 9 a.m.). Shedd is a popular place and can get crowded, especially on weekends, in the summer and on holidays. Sunday mornings, when the aquarium is least crowded, are a great time for relaxed family visits. 

Do exhibits ever sell out?

Some exhibits or experiences may sell out early in the day during busy seasons (especially on weekends, in the summer and on holidays). Purchase tickets in advance to make sure you get in and avoid waiting in line.  

How long should I plan for my visit?

While it depends on the ticket package you purchase, the average visit takes 3 hours.

Do you have lockers?

The aquarium provides coin-operated lockers for guests to store coats and other items when visiting. We cannot be responsible for packages or luggage that will not fit in one of our lockers.

Can I take pictures?

Yes, but for the animals’ safety and comfort, please turn off your flash. No tripods are allowed.

Is there handicapped parking?

The small parking lot between Shedd and the Field Museum offers reserved handicapped parking, as does the Soldier Field north garage. Shedd's bus turnaround, on the south side of the aquarium, is a convenient drop-off point, close to the accessible entrance, for those traveling with a driver.

Can I rent a wheelchair?

Wheelchairs are available for free checkout on a first-come, first-served basis with appropriate identification and a credit card for deposit. Ask at the information desk.

Can I rent a stroller?

No stroller rental is available.

Where can I eat while visiting Shedd?

You can choose from the casual Soundings Café, the quick Bubble Net food court, or the Deep Ocean Café in Polar Play Zone. Check out Dining at Shedd.

Can I bring a brown-bag lunch?

Yes. The vending area at the ground-level entrance has tables and chairs. You can purchase snacks and bottled beverages here.

Am I allowed to leave Shedd and return to finish my visit?

Yes, reentry is allowed. Just be sure to keep your tickets handy!

Is there a nursing area?

Yes, we have a small designated nursing area. Ask a guest services representative to direct you to the location.

Can you answer a question about my aquatic pet?

We can’t take individual inquiries, but we can suggest resources to help you find an answer.

I’d like to work/volunteer/intern at Shedd — where do I start?

Visit our Jobs, Internships and Volunteering page for career and volunteer opportunities at Shedd.

Can I have my wedding reception (or other special event) at Shedd?

Yes. Visit our Plan a Private Event page.  

Where can I find information about the animals that live at Shedd Aquarium?