Open 9 am - 6 pm


Guests ages 17 and under must be accompanied by a participating adult, age 18 or older. Guests ages 3 and older must also have a tour ticket.

Guests will be walking/standing for about 45 minutes and must be able to follow instructions given by guides who are leading the tour.


We believe there should be no boundaries to your Shedd Aquarium experience. If you have an accommodation request related to a disability, please email us or 312-692-3355.

Program includes

  • Walking for 60 minutes
  • Use of stairs; elevators are available
  • Very light and very dark spaces
  • Loud noises
  • Walking on uneven surfaces

Includes admission

A general admission ticket is included with the purchase of a Private Personalized Tour. Participants have access to express entry to the aquarium, admission to all exhibits and a ticket to the next available aquatic presentation.


Participating guests should meet at the Northern Trust Suite on the day of their visit.


Email us or call 312-692-3355 with questions. We are unable to take reservations by email.

Accessibility Needs

If you have any accessibility needs, please contact us in advance of your reservation.


Photography and video recording are not allowed during this experience.

Refund Policy

No refunds. Participants who need to reschedule may do so up to 10 days before their scheduled experience. Otherwise, date and time exchanges cannot be accommodated. For additional details, see our refund and cancellation policy.