At Shedd Aquarium, we believe there should be no boundaries to your experience.
Where to park
The small parking lot between Shedd and the Field Museum, as well as the Soldier Field parking garage, offer reserved accessible parking. If you’re driving and would like to drop off a passenger, our bus turnaround will get you closest to the sidewalk-level accessible entrance.
Where to enter
Our accessible entrance is located on the southwest side of the aquarium (look for the statue pictured above!).
Once you’re inside
Wheelchairs are available for free checkout on a first-come, first-served basis with photo identification. Ask at the information desk.
Shedd can also arrange for a sign language interpreter at no additional charge for guests who are hard of hearing. We require a minimum of two weeks' notice to make arrangements with the Chicago Hearing Society. To request this service, please contact us via email or phone:
312-939-2438 (voice call to Shedd)
1-800-526-0857 (relay service)
Coming soon! For guests who are blind or have low vision, we will soon be offering guided tours with tactile elements and descriptions of Shedd experiences. We will require a minimum of two weeks' notice to arrange this service. Please call 312-939-2438.
If you have other questions or would like information about additional accommodations, please contact Shedd at firstname.lastname@example.org or 312-939-2438.