Calm Waters is an exclusive event for guests with disabilities and Veterans to
explore Shedd Aquarium’s exhibits and experiences in a comfortable and
accepting environment. Modifications for this event will include limited
capacity and streamlined entry with advance registration.
Modifications for Calm Waters Include:
Limited capacity and streamlined entry with advance registration
A low-sensory animal spotlight with American Sign Language (ASL) interpretation
Please contact us (312-939-2438) at least one week before the event.
Visitors with severe disabilities may be accompanied by paid personal care attendants (PCA). Please call 312-939-2438 to request complimentary companion tickets for a paid PCA.
Audio Descriptive Devices
Do you have need for an audio descriptive device for our Animal Spotlights? Please request one in this form.
Construction
Construction at Shedd has begun as part of our Centennial Commitment! Please be aware that unexpected and sudden noise from cutting, drilling and other work may be audible throughout the building. We recommend bringing noise-cancelling devices if needed.
Sound-reducing headphones are available at the information desk and the 4-D Theater for free checkout on a first-come, first-served basis with photo identification. Sound-reducing headphones will be sanitized between each use.
Refund Policy
No refunds will be issued unless Shedd Aquarium cancels the program. Shedd Aquarium reserves the right to cancel the event for any reason. If your event is cancelled, you will be informed via email as soon as possible. In the event of a cancellation, you will be fully refunded within 30 days. Your refund method will be based on your original method of payment.