Open 9 am - 10 pm (Late Close)

A visitor gets up close with a whale during a Shedd Beluga Encounter.

Due to animal care needs, beluga encounters are temporarily unavailable. Want to be the first to know when this encounter returns? Fill out this form

While you wait, explore other animal encounters like our penguin or sea otter encounters.


Meet the belugas! Standing with a caretaker on an underwater ledge, you’ll step into chest-deep water and come face to face with a beluga whale in this 75-minute experience. 

Highlights

  • Put on waders and have the opportunity to look a beluga whale in the eye
  • Touch a beluga whale
  • Try a few training techniques
  • Enjoy a few surprises!

Requirements

For the safety of the animals and guests, no one under 5 feet (60 inches) tall may attend the experience.

Participants up to 17 years old must be accompanied by a participating paid adult age 18 or older.

Dates

Check back for future dates!

Price

$205 per person
$165 per member

Admission to the aquarium is included with the purchase of a Beluga Encounter.

Time

Beluga Encounters begin promptly at 9:45 a.m. or 2:15 p.m. Please arrive 15 minutes before your scheduled encounter time. 

A couple stands in the cold water of Shedd's oceanarium, as a beluga whale sticks its head out of the water to peer curiously up at them from less than a foot away.
A woman stands in hip-deep water wearing waders in Shedd's oceanarium. She leans forward as a beluga whale lifts its header and upper body from the water to gently touch its forehead to her cheek.

Safety Precautions

Due to the up-close nature of the encounter, please contact us to reschedule if you are sick or experiencing any symptoms for the health and safety of the animals and the caretakers.

Requirements

Participants must be at least 60 inches (5ft or 1.5 meters) tall. Children up to 17 years-old must be accompanied by a participating paid adult age 18 or older.

A waiver must be signed by all participants. A parent or guardian must sign for any participant 17 years or younger.

We recommend that guests with shellfish and seafood allergies avoid participating in this encounter, as well as those who are at risk for lymphedema.

Guests will need to understand information and instructions given in English or arrange for a paying translator to participate.

Accessibility

We strive to remove barriers to your Shedd Aquarium experience. If you have an accommodation request related to a disability, please contact us at [email protected] or 312-692-3355. We review each request individually against the participation requirements and will follow up with you as swiftly as we can.

Program includes

  • Standing in cold water for 20 minutes (without assistance)
  • Use of stairs
  • Lifting arms
  • Ability to walk/wear chest waders

Beluga Encounter FAQs

Questions?

Email us at [email protected] or call 312-692-3355 with questions. We are unable to take reservations by email.

Refund policy

No refunds. Participants who need to reschedule may do so up to 10 days before their scheduled experience. Otherwise, date and time exchanges cannot be accommodated. For additional details, see our refund and cancellation policy.

Shedd Aquarium prioritizes animal care and wellbeing. Because of this, we reserve the right to modify, cancel and/or reschedule animal encounters at any time. Reasonable accommodations will be made to reschedule guests as effectively as possible.

A beluga's flukes are large, flat and fan-shaped, with a tip in the long edge where the powerful tail muscles are attached to the fluke.

Gift certificates

Beluga Encounters are an extraordinary gift idea! Purchase a gift certificate online, redeemable for Extraordinary Experiences, general admission, or membership. Or call us at 312-692-3355. Certain restrictions apply.

Pricing

$205 a person ($165 for members)

Entry

Check in at the Member Services Suite in the Atrium up to 15 minutes before your scheduled encounter. Late arrivals may not be able to join the encounter, in which case the experience is forfeited.

Questions?

Email us or call 312-692-3355 with questions. We are unable to take reservations by email.

Accessibility Needs

If you have any accessibility needs, please contact us.

Photography

Photography and video recording are not allowed while participating in the Beluga Encounter. However, a photographer will be in the area taking photos of the experience. You will receive one free image with the option to purchase more. 

Refund Policy

No refunds. Participants who need to reschedule may do so up to 10 days before their scheduled experience. Otherwise, date and time exchanges cannot be accommodated. For additional details, see our refund and cancellation policy.