Open 9 am - 5 pm
Sea otter Luna's dark coloring and light-colored whiskers make her easy to pick out among the other otters.
A sea otter lies on the floor of its behind the scenes habitat, pushing its paws through a hole in a window to receive some squid from a Sea Otter Encounter participant.


  • Go behind the scenes of the sea otter habitat
  • Prepare a food or enrichment item for a sea otter
  • Get up close and interact with a sea otter

Includes admission

A general admission ticket is included with the purchase of a Sea Otter Encounter. Participants have access to express entry to the aquarium, admission to all exhibits and a ticket to the next available aquatic presentation.


Minimum age is 6 years old. Guests ages 6-17 must be accompanied by a paying adult, age 18 or older.

Guests will need to understand information and instructions given in English or arrange for a paying translator to participate.

A waiver must be signed by a parent or guardian for any participant 17 years or younger.

We recommend guests with shellfish and seafood allergies do not participate in this encounter.


We believe there should be no boundaries to your Shedd Aquarium experience. If you have an accommodation request related to a disability, please contact us at [email protected] or 312-692-3355.

Program includes

  • Use of stairs
  • Crouching and kneeling
  • Standing for 45 minutes

Sea Otter Encounter FAQs

Sea otter Luna rests comfortably in a rubber bucket behind the scenes, her long body coiled to fit.

Gift certificates

Otter Encounters are an extraordinary gift idea!

Purchase a gift certificate online, redeemable for Extraordinary Experiences, general admission, or membership. Or call us at 312-692-3355. Certain restrictions apply.


Child (6-11): $114.95
Members: $84.95


Participating guests should meet at the Northern Trust Suite on the day of their visit.


Email us or call 312-692-3355 with questions. We are unable to take reservations by email.

Accessibility Needs

If you have any accessibility needs, please contact us in advance of your reservation.


Photography and video recording are not allowed during this experience.

Refund Policy

No refunds. Participants who need to reschedule may do so up to 10 days before their scheduled experience. Otherwise, date and time exchanges cannot be accommodated. For additional details, see our refund and cancellation policy.