Be a Guest Relations Ambassador at Shedd
Ever wondered what it would be like to work at Shedd Aquarium? Guest Relations Ambassadors are instrumental in facilitating a seamless and joyful visit for all guests. All team members act as customer-service role models while removing barriers to looking nature in the eye.
available positions
Part-time and seasonal positions are available.
questions?
Contact the Guest Relations Department at [email protected]
Be a Guest Relations Ambassador at Shedd
Ever wondered what it would be like to work at Shedd Aquarium? Guest Relations Ambassadors are instrumental in facilitating a seamless and joyful visit for all guests. All team members act as customer-service role models while removing barriers to looking nature in the eye.
available positions
Part-time and seasonal positions are available.
questions?
Contact the Guest Relations Department at [email protected]
Reasons to join our team
- Support Shedd's mission and vision by utilizing your customer service skills to connect guests to our extraordinary collection.
- One of Chicago’s top sales teams, with a competitive pay rate, opportunities to earn additional incentives and great soft benefits such as complimentary admission to select Chicago cultural organizations.
- Chicago’s most-visited cultural attraction, known for the most diverse collection of any aquarium! No matter the season, it will be very busy and every day is different. You'll be on your feet and there are outdoor posts. You'll have many opportunities for guest interactions and your workday will fly by.
- Learning opportunities within this role and across Shedd. You will be cross-trained at a variety of posts, and develop a strong service skillset. There are internal learning opportunities and all regular, part-time employees at Shedd have the opportunity to apply for an internal internship and spend one day/week working with another department.
- Be part of a great team! Guest Relations is the largest department at Shedd. It’s a great work environment and we also have opportunities to connect off the floor.
Interested in becoming a Guest Relations ambassador?
Applying is easy! View our current openings below.