Guests will be walking/standing for about 90 minutes and must be able to follow instructions given by staff members leading the tour. If you or someone in your party uses a wheelchair, please contact our office at 312-692-3355 before making a reservation.
Minimum age is 10 years old. Guests ages 10-15 must be accompanied by a participating adult, age 18 or older.
Tour includes work areas where floors may be wet; wear shoes with nonskid soles—no flip-flops, dress shoes, or heels. For the safety of the animals, you will be asked to remove sunglasses, rings and other jewelry. Food and beverages are not permitted.
Participants with any seafood allergies should not participate in the broadcast feed at the end of the tour.
Photography and video recording are not allowed during this experience. Participating guests should meet at the Northern Trust Suite on the day of their visit.
Guests will need to understand information and instructions given in the English language or arrange for a paying translator to participate.