Guests with special needs and/or special requests, including the use of a wheelchair, must contact our office at 312-692-3355 before making a reservation. For the health and safety of the animals at Shedd, each situation will be reviewed by the Marine Mammals team for approval.
Guests will be required to crouch and kneel throughout the encounter.
Children must be at least 6 years old; children 6 to 11 must be accompanied by a paying adult. A waiver must be signed by a parent or guardian for any participant 17 years or younger.
Please wear comfortable clothing and something you don’t mind getting dirty or wet. Be sure to wear rubber sole shoes- sneakers are recommended. For your safety, please do not wear heels or flip-flops on this encounter.
All personal belongings (bags, purses, phones, etc.) must be left in the lockers provided.
Guests will need to understand information and instructions given in the English language or arrange for a paying translator to participate.
We recommend guests with shellfish and seafood allergies do not participate in this encounter.